AI-Powered Career Services Hub

At UMass Global, we understand that career exploration and planning are essential parts of your professional journey. That’s why we’re excited to introduce the AI Career Services Hub (powered by WriteSea), an all-in-one platform available exclusively for UMass Global students. Using the latest cutting-edge AI technology, this platform helps you build confidence, stand out to employers, and land the right opportunity.

From refining your LinkedIn headline and career story to crafting resumes and preparing for interviews, our AI tool streamlines your job search so you can focus on what matters most: connecting with employers and securing your future.

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Why Use Our AI-Powered Career Services Hub?

  • Save time with smart, automated tools.
  • Boost confidence with professional materials.
  • Stay organized and focused throughout your search.

UMass Global students with active accounts can log in using SSO (Single Sign-On) with their student email credentials. If you encounter any issues, please contact servicedesk@umassglobal.edu.

Access your AI Career Services Hub

What You Can Do with the AI Career Services Hub

  • AI Resume Builder - Create professional, ATS-friendly resumes instantly. Upload, edit, and tailor for every application.
  • AI Cover Letter Generator - Generate personalized cover letters in minutes, customized for each role and company.
  • AI Interview Prep - Practice with AI-generated questions and mock interviews designed around your target job.
  • Contact Tracker - Stay connected and organized with tools to manage your professional network.
  • Job Feed & Smart Matching - Get automatically matched to thousands of jobs that fit your skills and career goals.
  • Job Tracker - Track every application, deadline, and follow-up in one centralized hub.
  • Salary & Benefits Negotiation - Receive AI-powered guidance to negotiate salary and benefits with confidence.

If you’d like a quick tour of how it all works, join our upcoming webinar for a guided walkthrough. Select the "Career Pathway" tab to view our upcoming schedule.

Upcoming and On-Demand Webinars

The 5 R’s of Feedback: Turning Difficult Conversations into Opportunities
WED, NOV 12, 2025 | 11:00 AM - 12:00 PM PDT | WEBINAR
Do you find giving or receiving feedback challenging, especially when the message is hard to hear? In this webinar, participants will learn strategies for delivering employee feedback in a constructive, respectful way, even when the conversation feels uncomfortable. Participants will explore practical approaches for offering feedback without defensiveness or negativity, along with techniques to receive feedback with openness and resilience. Learn how to apply a coaching model to transform potentially tense exchanges into opportunities for growth, reducing fear, easing tension, and fostering workplace connection.

Strategies to Increase Productivity and Improve Time Management
THU, Dec 11, 2025 | 11:00 AM - 12:00 PM PDT | WEBINAR
Productivity and time management skills are essential in the workplace. In this webinar, participants will learn productivity strategies, prioritization techniques and time management skills to use in the office or when working remotely. Learn easy-to-implement ideas and concepts to change how, and even when, you work.

View Recordings

Teaching with Boundaries: Creating Safe and Respectful Classrooms
Wed, Nov 12, 2025 | 4:00 PM - 5:00 PM PT | WEBINAR
Maintaining professional boundaries is essential for educators to create a safe, respectful, and trusting classroom environment. By recognizing different types of boundaries and practicing how to set them, teachers can promote a supportive learning atmosphere, avoid ethical concerns, and cultivate healthier relationships with their students. Neuroscience research also shows that students need a sense of relational safety to succeed academically. In this webinar, participants will learn how to identify situations where boundary setting is crucial and explore strategies for applying them to create a healthy, safe learning environment.

Differentiation Made Practical: Strategies for Supporting Your Mixed-Ability Classroom
Thu, Dec 11, 2025 | 4:00 PM - 5:00 PM PT | WEBINAR
Tailoring instruction to accommodate individual student needs is a student-centered approach known as differentiation. Effective differentiation ensures that every student, including students with disabilities, can access rigorous content and meet high expectations. In this webinar, you’ll learn how to differentiate what students learn (content), how they learn it (process), and how they demonstrate understanding (product) in ways that are time-efficient, actionable, and sustainable. You’ll leave with simple, evidence-based strategies you can immediately apply to make learning more accessible and meaningful for all students.

View Recordings

Culturally Competent Care: A Path to Inclusivity for Behavioral Health Professionals
Thu, Nov 13, 2025 | 11:00 AM - 12:00 PM PT | WEBINAR
Through culturally competent care, the client’s culture, race and ethnicity is considered when determining diagnosis and treatment plans. In this webinar, behavioral health professionals will learn the knowledge, skills, and attitudes necessary to provide culturally competent and inclusive care. Cultural humility, effective treatment methods for diverse populations, and strategies for creating safe and welcoming environments for clients from various backgrounds will be discussed. 

Earn 1 CE Credit from the BBS for each webinar at no cost.

View Recordings

Career Pathway: Criminal Investigator
Wed, Nov 26, 2025 | 11:00 AM - 12:00 PM PST | WEBINAR
Are you driven by curiosity, problem-solving, and a passion for justice? Join us for an engaging webinar that explores the career pathway to becoming a Criminal Investigator. In this webinar, participants will learn what it takes to succeed in investigative roles, gain insight into the daily responsibilities of criminal investigators, and discover the many opportunities available in local, state, and federal law enforcement agencies. We’ll also provide practical guidance and answer your questions to help you confidently take the next steps in your professional journey.

Introducing Your New AI-Powered Career Services Hub
Thu, Dec 4, 2025 | 4:00 PM - 5:00 PM PST | WEBINAR
Explore the key features of the new AI Career Services Hub, including resume building, cover letter generation, interview prep, job tracking, and our salary negotiation assistant. Our expert will walk you through the platform’s features and demonstrate how it can support your career goals. Whether you’re just beginning your job search or preparing for your next big move, this session will help you make the most of your new AI-powered career partner.

View Recordings

Applied Behavior Analysis Graduate Certificate - Information Session
Tue, Oct 28, 2025 | 4:00 PM - 4:30 PM PDT | WEBINAR
Applied behavior analysis has been demonstrated as an effective intervention approach for individuals with Autism Spectrum Disorders and a variety of related developmental, medical and behavioral disorders such as intellectual disabilities, dementia, addiction, and traumatic brain injury. UMass Global's Online Graduate Certificate in Applied Behavior Analysis (ABA) is designed for teachers, healthcare professionals, and others who strive to help people achieve personal goals, reduce suffering, and improve quality of life. This program has been developed to meet the educational requirements to become a Board Certified Behavioral Analyst (BCBA). Join us to explore:

-Applied Behavior Analysis in the workplace 
-Eligibility requirements for the Board Certified Behavior Analyst (BCBA) exam 
-UMass Global's ABA program courses and admission requirements

View Recordings

The 5 R’s of Feedback: Turning Difficult Conversations into Opportunities
WED, NOV 12, 2025 | 11:00 AM - 12:00 PM PDT | WEBINAR
Do you find giving or receiving feedback challenging, especially when the message is hard to hear? In this webinar, participants will learn strategies for delivering employee feedback in a constructive, respectful way, even when the conversation feels uncomfortable. Participants will explore practical approaches for offering feedback without defensiveness or negativity, along with techniques to receive feedback with openness and resilience. Learn how to apply a coaching model to transform potentially tense exchanges into opportunities for growth, reducing fear, easing tension, and fostering workplace connection.

Strategies to Increase Productivity and Improve Time Management
THU, Dec 11, 2025 | 11:00 AM - 12:00 PM PDT | WEBINAR
Productivity and time management skills are essential in the workplace. In this webinar, participants will learn productivity strategies, prioritization techniques and time management skills to use in the office or when working remotely. Learn easy-to-implement ideas and concepts to change how, and even when, you work.

View Recordings

Teaching with Boundaries: Creating Safe and Respectful Classrooms
Wed, Nov 12, 2025 | 4:00 PM - 5:00 PM PT | WEBINAR
Maintaining professional boundaries is essential for educators to create a safe, respectful, and trusting classroom environment. By recognizing different types of boundaries and practicing how to set them, teachers can promote a supportive learning atmosphere, avoid ethical concerns, and cultivate healthier relationships with their students. Neuroscience research also shows that students need a sense of relational safety to succeed academically. In this webinar, participants will learn how to identify situations where boundary setting is crucial and explore strategies for applying them to create a healthy, safe learning environment.

Differentiation Made Practical: Strategies for Supporting Your Mixed-Ability Classroom
Thu, Dec 11, 2025 | 4:00 PM - 5:00 PM PT | WEBINAR
Tailoring instruction to accommodate individual student needs is a student-centered approach known as differentiation. Effective differentiation ensures that every student, including students with disabilities, can access rigorous content and meet high expectations. In this webinar, you’ll learn how to differentiate what students learn (content), how they learn it (process), and how they demonstrate understanding (product) in ways that are time-efficient, actionable, and sustainable. You’ll leave with simple, evidence-based strategies you can immediately apply to make learning more accessible and meaningful for all students.

View Recordings

Culturally Competent Care: A Path to Inclusivity for Behavioral Health Professionals
Thu, Nov 13, 2025 | 11:00 AM - 12:00 PM PT | WEBINAR
Through culturally competent care, the client’s culture, race and ethnicity is considered when determining diagnosis and treatment plans. In this webinar, behavioral health professionals will learn the knowledge, skills, and attitudes necessary to provide culturally competent and inclusive care. Cultural humility, effective treatment methods for diverse populations, and strategies for creating safe and welcoming environments for clients from various backgrounds will be discussed. 

Earn 1 CE Credit from the BBS for each webinar at no cost.

View Recordings

Career Pathway: Criminal Investigator
Wed, Nov 26, 2025 | 11:00 AM - 12:00 PM PST | WEBINAR
Are you driven by curiosity, problem-solving, and a passion for justice? Join us for an engaging webinar that explores the career pathway to becoming a Criminal Investigator. In this webinar, participants will learn what it takes to succeed in investigative roles, gain insight into the daily responsibilities of criminal investigators, and discover the many opportunities available in local, state, and federal law enforcement agencies. We’ll also provide practical guidance and answer your questions to help you confidently take the next steps in your professional journey.

Introducing Your New AI-Powered Career Services Hub
Thu, Dec 4, 2025 | 4:00 PM - 5:00 PM PST | WEBINAR
Explore the key features of the new AI Career Services Hub, including resume building, cover letter generation, interview prep, job tracking, and our salary negotiation assistant. Our expert will walk you through the platform’s features and demonstrate how it can support your career goals. Whether you’re just beginning your job search or preparing for your next big move, this session will help you make the most of your new AI-powered career partner.

View Recordings

Applied Behavior Analysis Graduate Certificate - Information Session
Tue, Oct 28, 2025 | 4:00 PM - 4:30 PM PDT | WEBINAR
Applied behavior analysis has been demonstrated as an effective intervention approach for individuals with Autism Spectrum Disorders and a variety of related developmental, medical and behavioral disorders such as intellectual disabilities, dementia, addiction, and traumatic brain injury. UMass Global's Online Graduate Certificate in Applied Behavior Analysis (ABA) is designed for teachers, healthcare professionals, and others who strive to help people achieve personal goals, reduce suffering, and improve quality of life. This program has been developed to meet the educational requirements to become a Board Certified Behavioral Analyst (BCBA). Join us to explore:

-Applied Behavior Analysis in the workplace 
-Eligibility requirements for the Board Certified Behavior Analyst (BCBA) exam 
-UMass Global's ABA program courses and admission requirements

View Recordings

One-on-One Virtual Career Coaching Sessions Available

Alongside our AI-Powered Career Services, you can also schedule a live virtual session with a UMass Global Career Coach for personalized guidance on resumes, interviews, and other career-related questions.

Schedule your One-on-One Session

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