BUSU 0071: Microsoft Outlook

Prepare for the Microsoft Office Specialist exam for Outlook and acquire the essential concepts and skills to effectively communicate and collaborate through email messages.

Program Overview

This course will provide the basic concepts and skills to be productive with Microsoft Outlook. This includes how to communicate via email messages, organize contacts, and arrange schedules. Also included are more advanced concepts such as how to organize Outlook items, use advanced message properties, and collaborate with others.

The course maps to the objectives of the Microsoft Office Specialist exam for Outlook.

Duration

Approximately 30 hours

Estimated Tuition

$1750

EdAssist discounted rate: $1,575

Ways to Learn

Online

Credit

3.0 CEUs

Live Online Format

This course is also taught with UMass Global’s LIVE ONLINE training format using a video communications software. Students receive the same high-quality training as found in a traditional classroom setting. Join us from anywhere with an internet connection.

LIVE ONLINE training includes:

  • Delivered in real time by an instructor
  • Full access to course presentations and documents
  • Live interaction with classmates and instructor using a collaborative learning platform
  • Play back recording of any class for later review

 

Upon successful mastery of this course, you will be able to:

  • Open and interact with Outlook, and how to navigate and view its different areas.
  • Create email messages, how to act on those received and to add content to a message, and how to use signatures.
  • Store information about other people using contracts, how to use contact groups, and how to use the People pane.
  • Set and manage tasks and how to assign tasks to others.
  • Use the calendar to schedule meetings and manage appointments.
  • Use customization options for the ribbon, how to change interface options, and how to manage messages using Quick Steps.
  • Organize Outlook accounts, folders, and categories using advanced searching and filtering features.
  • Manage the inbox and configure junk mail filters, create rules, and how to use cleanup tools.
  • Utilize advanced email settings such as message properties, delivery options, styles, themes, and stationery.
  • Organize work with notes and journal entries.
  • Use Outlook’s collaboration features, such as item and calendar sharing, mail merges, and integration with social media services.

Tuition covers only the cost of the course. Nothing else is provided to the student.

Resources

Related Courses

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Refund

Refund Policy

Ways to Get Started

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