Leading with Emotional Intelligence

This course will provide insights and tools for increasing your leadership influence and effectiveness at all levels of the organization.

Course Description

Emotional intelligence (EI) is vital to being an effective and high-performing member of any team. Educators who understand the connection between emotions and actions and can apply EI skills to maximize effectiveness with your students and have a stand-out advantage in the classroom. During this course, we will study the theories and concepts of the EI model which focuses, specifically on the behavioral level, on performance in the classroom and on working with school leadership.

We have developed this course to introduce you to the proven EI model and provide you with the insight and skills to apply it in making your job, career, and relationship more effective, satisfying, and successful.

Registration is Temporarily Closed

Registration is currently closed as we transition to a new Learning Management System to enhance your experience. Registration will reopen in January 2025. For questions, please email exed@umassglobal.edu.

Duration

Approximately 15 hours

Up to 6 months to complete coursework

Estimated Tuition

$150

Ways to Learn

Online

Credit

1 PDU

Graduate Level Professional Development Credit

Key Features

Online and self-paced   |   Dedicated mentor    |    Interactive assignments

Real-world case studies   |   Authentic assessments    |    Earn graduate level professional development credits

Upon successful mastery of this course, you will be able to

  • Define emotional intelligence concepts and frameworks
  • Identify personal emotional intelligence skills through self-assessment
  • Describe the connection between emotional intelligence and individual and organization performance
  • Relate emotional intelligence factors to leadership effectiveness
  • Explore strategies to build emotional intelligence into strengths to improve leadership performance
  • Devise an action plan to integrate practices that increase emotional-social intelligence within your work group


Course Topics:

  • Defining Emotional Intelligence
  • The Importance of Emotional Intelligence to Business and Leadership
  • Discovering Your Emotional Intelligence
  • Emotional Self-Awareness
  • Accurate Self-Assessment
  • Identifying and Understanding 
  • Your Triggers
  • Stress Management
  • Empathy
  • Service Orientation
  • Building Trust
  • Catalyzing Change

Earn your credit in 3 simple steps

Step 1
Register online.

Step 2
Complete the course.

Step 3
Receive credits and obtain an official transcript.



Resources

View Syllabus

Refund Policy

View All PD Courses

What are Graduate-level Professional Development Credits?

Graduate-level professional development credits are not part of a degree program but instead are primarily used for professional advancement such as salary increment steps and recertification. Students should seek approval from appropriate district officials before enrolling in these courses.

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