Essentials of Interpersonal Communication

Develop the skills necessary to effectively interact and communicate with others.

Course Description

Develop the skills necessary to effectively interact and communicate with others. In this course, educators will explore the essentials of interpersonal communication. In today’s fast paced world, successful interpersonal communication is increasingly difficult. Special attention will be given to the components of the communication process, filters and barriers, techniques for improving communication, and learning how to effectively use communication technologies, such as social media, within interpersonal communication

Registration is Temporarily Closed

Registration is currently closed as we transition to a new Learning Management System to enhance your experience. Registration will reopen in January 2025. For questions, please email exed@umassglobal.edu.

Duration

Approximately 15 hours

Up to 6 months to complete coursework

Estimated Tuition

$150

Ways to Learn

Online

Credit

1 PDU

Graduate Level Professional Development Credit

Key Features

Online and self-paced   |   Dedicated mentor    |    Interactive assignments

Real-world case studies   |   Authentic assessments    |    Earn graduate level professional development credits

Upon successful mastery of this course, you will be able to: 

  • Explain the interpersonal communication process
  • Explain the filters and barriers that affect interpersonal communication
  • Identify ways to improve personal communication, including listening skills
  • Analyze how to effectively use communication technologies

Course Topics:

  • Interpersonal Communication Overview
  • Interpersonal Communication in the Information Age
  • Interpersonal Communication: What it Is and What it Is Not
  • Communication Filters
  • Communication Barriers
  • Send Clear Messages
  • Develop Listening Skills
  • Social Media
  • Mobile Communication
  • Email Etiquette

Earn your credit in 3 simple steps

Step 1
Register online.

Step 2
Complete the course.

Step 3
Receive credits and obtain an official transcript.


Resources

View Syllabus

Refund Policy

View All PD Course

What are Graduate-level Professional Development Credits?

Graduate-level professional development credits are not part of a degree program but instead are primarily used for professional advancement such as salary increment steps and recertification. Students should seek approval from appropriate district officials before enrolling in these courses.

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