Effective Communication for Behavioral Health Professionals

Acquire skills to strengthen interpersonal effectiveness.

Course Description

Within our present society, there are many different challenges that impact our ability to connect within an interpersonal manner. This course will review the essential features of the communication process, methods of communication enhancement, and learning strategies to effectively use communication technologies within our ever-changing world.

In addition, you will work to identify three areas of growth within your interpersonal communication abilities and develop a specific plan of action to address these areas in your life.

Registration is Temporarily Closed

Registration is currently closed as we transition to a new Learning Management System to enhance your experience. Registration will reopen in January 2025. For questions, please email exed@umassglobal.edu.

Duration

Approximately 6 hours

Up to 6 months to complete coursework

Estimated Tuition

$150

No additional materials required

Ways to Learn

Online

Credit

6 CEs

Continuing Education Credit recognized by BBS

Key Features

Accessible

Access textbooks and course materials completely online - no materials required.

Self-Paced

Move at your own pace as your schedule allows – no specific start times or dates.

Dedicated Mentor

Need help with an assignment? Submit your questions directly to the instructor for quick replies.

Active Learning

This course features interactive assignments and authentic assessments. 

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Case Studies

Explore how course content connects to the workplace using real-world case studies.

Upon successful mastery of this course, you will be able to: 

  • Identify the core features of the communication process
  • Explore communication filters and barriers 
  • Review effective methods to enhance interpersonal communication
  • Analyze the ways communication technologies can enhance interpersonal communication

 

Please note:

CE credit is verified for California participants, requirements vary by state. Students should check their state boards before registering for these courses.

You may be eligible for tuition reimbursement, check with your
employer to see if you qualify.

Resources

View Syllabus

Refund Policy

Related Courses

Conflict Resolution for
Behavioral Health Professionals

Emotional Intelligence for
Behavioral Health Professionals

Law and Ethics for
Behavioral Health Professionals

Suicide Risk Assessment
and Intervention for Behavioral Health Professionals

University of Massachusetts Global is recognized by the (BBS) California Board of Behavioral Sciences to provide continuing education credit per BPC Section 1887.4.3.

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